Call Center Representative

Sapient Global
May 22, 2023
3RD floor of the Lemon Square Building, EDSA, Munoz, Quezon City. ( Near Munoz Market ), Philippines
Job Type


Job Responsibilities:
 • Effectively manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Provide accurate, valid and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

• Follow communication procedures, guidelines and policies


Job Qualifications
  • Must high school graduate
  • With at least 6 months of BPO experience
  • College Graduate No BPO experience Required
  • Must have strong verbal and written English communication skills
  • Must be 35 Kilometers away from the site
  • Can do onsite work in Quezon City
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